Job Description

DESCRIPTION

Amazon Global Engineering Services (GES) is seeking a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Program Manager (PM) capable of providing program management support in a fast paced and highly ambiguous environment.

· As a Program Manager, you will manage and support multiple initiatives simultaneously while working quickly to deliver results.

· In this role, you will be required to engage with a cross-functional team of leaders to identify metrics and data sources, develop key performance indicators, provide insights and analytics, and manage execution plans.

· You will be identifying and addressing customer and business pain points using LEAN and other techniques

· You must be a highly-effective communicator, capable of leading meetings, owning recaps and tracking milestones to pull work forward.

· You will conduct data analysis to identify issues and implement significant process improvement projects within the team and larger business functions.

· You will build processes to enable scalable and flexible operations.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelor's degree

Job Tags

Full time, Temporary work, Seasonal work, Flexible hours,

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