E-commerce UX Researcher (Chinese-Speaking) Job at Salve.Inno Consulting, Los Angeles, CA

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  • Salve.Inno Consulting
  • Los Angeles, CA

Job Description

We are seeking a highly skilled E-commerce UX Researcher (Chinese-Speaking) to join our innovative team. The ideal candidate will possess strong expertise in user experience research, with a focus on enhancing e-commerce platforms. This role is crucial in understanding user needs and behaviours in Chinese-speaking markets, ensuring our platforms offer a seamless and engaging shopping experience.

Role and Responsibilities

  • Conduct user research across various stages of the user lifecycle, collaborating with operations and other business departments to address research needs.
  • Design and execute customized research plans, managing communication, research method design, data analysis, and reporting to provide actionable insights.
  • Identify key user pain points and business opportunities, planning specific research topics such as user profiling, pain point identification, user experience research, user growth, and competitive analysis.
  • Continuously improve research methodologies and execution plans, refining research approaches and developing systems for consistent results.

Essential Skills and Qualifications

  • Fluent in both Chinese and English with excellent verbal and written communication skills in both languages.
  • Minimum of 3 years of experience in user research, specifically in e-commerce.
  • Expertise in both qualitative (e.g., interviews, focus groups) and quantitative research (e.g., surveys, SQL) methods.
  • Experience in competitive industry analysis.
  • Strong analytical skills, with a user-centric perspective, capable of uncovering key insights from data and identifying business opportunities.

Benefits and Opportunities

  • 14-month salary system.
  • Contract signed with a US entity.
  • 401(k) plan.
  • Medical and vision insurance.
  • Paid maternity leave.
  • Disability insurance.
Why You'll Thrive with Us

Joining our team as an E-commerce UX Researcher offers the chance to drive impactful changes that improve our users’ shopping experiences. You will work alongside passionate professionals dedicated to creating user-centred solutions. Your contributions will be critical in expanding our market presence in Chinese-speaking regions and beyond.

Application Process

If you are excited about advancing your career in UX research and making a difference in the e-commerce field, we encourage you to apply. Please submit your CV along with a cover letter detailing your experience, achievements, and motivation for joining our team. We look forward to reviewing your application.

Our Commitment to Diversity and Inclusion

We are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We welcome applications from individuals of all backgrounds, ensuring all employment decisions are made based on merit and qualifications.

Job Tags

Contract work,

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