Customer Service Representative Job at Insight Global, San Francisco, CA

dm5oYkhXVGNMZDBGTFQ2dW9tbUg4bkdMa1E9PQ==
  • Insight Global
  • San Francisco, CA

Job Description

Insight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco. In this role, the CSR will be responsible for responding to email inquiries from customers (both consumer and business), and handling ad-hoc customer service tasks. This is a contract-to-hire position offering competitive hourly compensation and benefits. This role is hybrid in San Francisco, so candidates must have reliable transportation to and from the city.

Responsibilities:

  • Communicate with customers via email, chat, and phone
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry and customer management in Zendesk

Qualifications

  • 2+ years of professional customer service experience
  • Professional experience working with Zendesk for customer data management (required)
  • Ability to commute into San Francisco 2-3/week

Job Tags

Hourly pay, Contract work,

Similar Jobs

nGROUP

Operations Manager Job at nGROUP

 ...Overview: The primary role of an Operations Manager is to collaborate with management and work directly with clients to ensure the successful...  ...and negotiation of business contracts. 8. Contribute to sales development and customer onboarding efforts. Strategy... 

Insight Recruitment

Landscape Architect - High End Residential - Leadership role Job at Insight Recruitment

 ...Are you a seasoned Senior Project Manager with a passion for landscape architecture? Our thriving firm in Knoxville, TN is seeking a dynamic individual with a Landscape Architecture degree and license to join our team. In this role, you'll have the opportunity to blend... 

SPECTRAFORCE

Sr Structural Forensic Engineer Job at SPECTRAFORCE

 ...Title: Sr. Structural Forensic Engineer Location: 3045 N. Federal Highway Bldg. No 80, Fort Lauderdale, FL 33306. (Hybrid) Duration: Permanent Direct Hire The client seeks a dynamic and experienced Engineer to help guide and grow our Forensic Engineering Department... 

Ultimate Staffing

Front Desk Administrative Assistant Job at Ultimate Staffing

 ...Assisting with scheduling meetings, coordinating with subcontractors, and maintaining calendars for project managers or executives. Data Entry and Reporting: Entering data into project management or accounting software, tracking project progress, and preparing reports.... 

BrightStar Care of Morris & Essex County

Wound Care Nurse Job at BrightStar Care of Morris & Essex County

Are you looking for a home care job where you can make a difference in peoples lives? Do you want to work for a home care agency that...  ...A Higher Standard.Responsibilities:* Assess and monitor wounds* Debride, clean, and bandage wounds* Work with the care team to...