Job Description

This program requires US Citizenship or Green Card (Lawful Permanent Residents)
On-site 4 days a week Washington, DC 20003

Executive Summary:HRUCKUS seeks to hire a Business Analyst and Process Consultant with 6+ years of experience who will support the development of a new technology platform and related business process re-engineering efforts. Experience with Visio, Figma, PowerPoint, or similar tools is highly desired.

Position Description:This senior business analyst and process consultant position is in the Child and Family Services Agency (CFSA) and will support the development of a new technology platform for the agency to implement a new comprehensive child welfare information system (CCWIS). As a business analyst and process consultant, you will support the assessment of current systems and processes and then develop requirements, process flows, user stories, and wireframes for the future platform. The business analyst and process consultant will also participate in testing efforts and rollout activities.

The ideal candidate will be able to work both independently and as part of a team of consultants to provide these services and will have the following skills/capabilities:

• Interact with clients to understand complex business requirements
• Create functional requirements and design for customizations
• Document existing process flows and develop future process flows
• Develop wireframes
• Develop user stories and acceptance criteria
• Assist in developing test scenarios and cases
• Participate in and support rollout and training activities
• Interact with clients to understand complex business requirements
• Review the developer-proposed implementation and identify efficient designs
• Excellent written and oral English communication and presentation skills

Education and Professional Qualifications:

• 4+ years’ experience gathering requirements and documenting business processes
• Strong teamwork and interpersonal skills
• Ability to develop effective working relationships with all levels of personnel
• Strong client-service orientation and focus
• Thorough attention to detail and a strong desire to deliver the highest quality solutions to CFSAs
• Experience across a variety of industries

Minimum Education/Certification Requirements:Bachelor’s degree in business administration, Information Technology, or related field or equivalent experience

Skills Matrix:

Skill| Required /Desired| Years of Experience

6-10 years as a business analyst or process consultant supporting an implementation of a technology platform | Required | 6

Development of user requirements, user stories and acceptance criteria | Required | 6

Develop wireframes and mockups | Required | 2

Bachelor’s degree in IT or related field or equivalent experience | Required | 10

Excellent written and oral English communication and presentation skills | Required | 6

Jira or Microsoft ADO or similar tool | Highly desired | 1

Experience in Figma or similar tool | Highly desired | 1

Experience in process for diagram tools such as Lucid Charts or Vizio or similar tool | Highly desired | 1

4 Days onsite | Required

Position Details: 

• Pay Rate / Range:$25-$35

The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions. 

• Benefits (Regular, Full Time Employees):  
  1. Medical, Dental, and Vision offerings
  2. Weekly Direct Deposit
  3. Paid Holidays and Personal Time Off
  4. 401(k) with match
  5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
  6. Pre-Paid Legal and Employee Assistance Programs
  7. Northwest Federal Credit Union Membership
  8. BB&T @ Work Program

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